$695.00 USD

Venue Operations: Streamline Your Client Experience

 

In this course your will learn How to Streamline Your Client Experience for your Venue's Operations. Once the contract is signed, the work begins to keep your clients happy and hosting a successful event! In this course you will learn how to avoid complaints, get raving 5 star reviews and build your event portfolio with proper Onboarding, Planning and Offboarding Procedures!

You will have unlimited email access to me for 90 days to ask questions about how to apply these lessons to your Venue business.

Module 1: Onboarding & Planning 
Lesson 1: Welcome Packet 
Lesson 2: Onboarding Call 
Lesson 3: Floor Plans & Rentals 
Lesson 4: Tasting & Planning Meeting
Lesson 5: Final Walk Through 
Module 2: Offboarding
Lesson 1: Event Day & Send Off
Lesson 2: Post Event Workflow
Lesson 3: Review Collection 
Lesson 4: Photo Collection 
Lesson 5: Referrals